Your First Visit
We kindly request your presence about 10 minutes before your scheduled appointment to ensure ample time for you to complete our New Patient form. This will allow us to get to know you, and your unique dental needs, better.
Initial Examination
First, your dentist will check your medical and dental records. Then, we'll complete a comprehensive dental exam. Your first visit will include a thorough examination of your gums, teeth, bite, and jaw, an oral cancer screening, and any required X-rays.
Treatment Plan
Drawing from your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions or concerns you may have. We're here to provide the clarity and guidance you need to make informed decisions about your dental health and treatment options.
FAQs From Our Patients
Read our FAQs to learn more about what to expect at .
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How can I find the location nearest to me?
has two locations in East Vancouver; one on Renfrew Street and the other on Victoria Drive. Check out our locations to see which one is closest to you.
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How can I book an appointment?
To book an appointment at one of our locations, please contact us during our regular business hours.
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How do I cancel or reschedule an appointment?
We make every effort to honour all time commitments and request that you extend the same courtesy to us. If you find that you must reschedule your appointment, we request that you give us at least 24 hours notice, please contact us. Otherwise, you may be charged a late cancellation fee. We try our best to run on schedule and ask that you do your best to be on time.
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Do you offer appointment reminders?
In the days before your appointment, you will receive automated text message appointment reminders from us. If you need to cancel or reschedule an appointment, please contact us as soon as possible to let us know.
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Does your clinic have on-site parking?
Yes, both of our clinics have free on-site parking available for all our patients. We are also easily accessible by public transit.
Insurance & Payment
At both of our Vancouver dental offices, we accept various insurance plans and offer flexible payment options. Rest easy knowing your smile care is both convenient and accessible.
Insurance Claims
We can bill your insurance company for you, and our team is here to help you understand your insurance plan. We'll also handle your insurance paperwork and get pre-approval for major dental treatments. Please be aware that you will be responsible for any outstanding costs in the event that your claim is not fully covered.
Payment Methods
We make paying for your dental appointments as straightforward as possible. You can pick from different payment options such as cash, debit, personal cheque, or credit card. We aim to provide flexible financial solutions, allowing you to concentrate on achieving your dental goals.